Refund Policy

NH Association of Residential Care Homes

PAYMENT POLICY. PCI Compliance and Refund policy

NHARCH does not take credit card numbers nor do we store them. All credit card processing is done by the customer on their end at the time of registration through the registration software or when paying their QuickBooks invoices online.

Conference (higher cost events or events with a commitment to a venue): THE ASSOCIATION only refunds conference registrations if registration is canceled by a week before event due to commitments to the venue. A $25 Administrative fee is deducted from refunds to major events if cancellation is less than 10 days before event. The refund language is on every registration paper form and on the website.

Educational trainings (regular meeting fees): THE ASSOCIATION only refunds for training classes if registration is cancelled 72 hours or more before the training. All No-Shows do not receive a credit or a refund.

If a refund is given, it is given in the same format as received: if paid by check, refund is by check to the company or person on the original check.

If paid by credit card, refund is made on the original transaction to that credit card. If for some reason refund happens 30 days or more after original payment is given and we are unable to refund the original credit card transaction, the association sends a check to the original payor/registrant.

Membership Dues are not refundable except in extenuating circumstances (severe illness, death, catastrophic financial situation)  however it is not the standard practice to refund dues otherwise.

Last modified 10/1/2026