Terms of Use
NH Association of Residential Care Homes (NHARCH) reserves the right to change, add, delete, or otherwise modify content on the Site and these Terms of Use periodically without prior notice.
Acceptance of Terms. By accessing NHARCH.org or registering for membership, you agree to comply with these terms PLEASE READ BEFORE USING THIS SITE
The materials on this website (the "Site") are provided by NH Association of Residential Care Homes (NHARCH) as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below. By downloading any materials from this site, you agree to these terms. If you do not agree to them, do not use the site or download any materials from it.
PAYMENT POLICY. PCI Compliance and Refund policy
NHARCH does not take credit card numbers nor do we store them. All credit card processing is done by the customer on their end at the time of registration through the registration software or when paying their QuickBooks invoices online.
Conference (higher cost events or events with a commitment to a venue): THE ASSOCIATION only refunds conference registrations if registration is canceled by a week before event due to commitments to the venue. A $25 Administrative fee is deducted from refunds to major events if cancellation is less than 10 days before event. The refund language is on every registration paper form and on the website.
Regular educational trainings (regular meeting fees): THE ASSOCIATION only refunds for training classes if registration is cancelled 72 hours or more before the training. All No-Shows do not receive a credit or a refund.
If a refund is given, it is given in the same format as received: if paid by check, refund is by check to the company or person on the original check.
If paid by credit card, refund is made on the original transaction to that credit card. If for some reason refund happens 30 days or more after original payment is given and we are unable to refund the original credit card transaction, the association sends a check to the original payor/registrant.
Dues are not refundable except in extenuating circumstances (severe illness, death, catastrophic financial situation) however it is not the standard practice to refund dues otherwise.
TERMS AND USE
1. Acceptance. These Terms of Use (these “Terms of Use”) set forth the terms and conditions that apply to your use of the NHARCH Site, including access to and use of the publicly available areas and features of such NHARCH Site (“Public Areas”) and any nonpublic areas or features of such NHARCH Site to which you have been granted access as a Registered User (“Restricted Areas”).
2. Username and Password. A Restricted Area can be accessed by Registered Users who have registered to use such Restricted Area, through a combination of a unique username and password designated to each such Registered User when he, she or it registers to use such Restricted Area. Registered Users are responsible for maintaining the confidentiality of their username and passwords.
3. User Conduct. When using any NHARCH Site, you agree that you will not:
o intentionally or unintentionally, violate any applicable local, state, national or international law or regulation;
o defame, abuse, harass, stalk, threaten, embarrass, cause distress, unwanted attention or discomfort, or otherwise violate the legal rights (including, without limitation, rights of privacy and publicity) of any User or NHARCH member or representative;
o impersonate another person or entity, including, but not limited to, another User or NHARCH member or representative, or communicate under a false name or a name that you are not entitled or authorized to use;
o attempt to “crack,” “hack,” “bomb,” manipulate or otherwise gain unauthorized access to other User accounts, NHARCH servers, NHARCH software, or any areas of NHARCH Sites that are not intended for your access;
o harvest, mine or otherwise collect or store personal information about others, including, without limitation, the e-mail addresses and other content of User profiles; or
o solicit for commercial purposes any other Users, except as expressly authorized by the NHARCH.
o Violation of any of the above may, at any time without prior notice, result in a warning, temporary limitation or suspension or immediate termination of your account or your access to the NHARCH Site, reporting of your conduct to authorities, or legal action, as may be appropriate in the sole discretion of NHARCH.
4. Suspension or Termination of Use or Access. Your failure to follow any requirement of these Terms of Use may result in suspension or termination of access to the NHARCH Sites, without notice, in addition to NHARCH’s other remedies. NHARCH further reserves the right to terminate, without notice and in its sole discretion, any User’s access to or use of any NHARCH Site for any reason. NHARCH shall not have any liability to you or to any third party in respect of any limitation or suspension of your access to any NHARCH Site.
5. Copyright Complaints. NHARCH does not permit copyright infringing activities and other infringement of intellectual property rights on any of the NHARCH Sites, and NHARCH will remove content if properly notified that such content infringes on another’s intellectual property rights.
6. Trademarks. NH Association of Residential Care Homes, NHARCH’s logos and other product and service names of NHARCH are trademarks of NHARCH (the “Marks”). You agree not to display, reproduce or otherwise use in any manner the Marks without NHARCH’s prior written permission.
7. LINKS. The linked sites are not under the control of NHARCH and NHARCH is not responsible for the content of any linked site or any link contained in a linked site. NHARCH reserves the right to terminate any link or linking program at any time. NHARCH does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.
8. No Professional Advice. The information provided on the NHARCH Sites is intended to offer general guidelines. Users are encouraged to consult directly with professional advisors concerning specific matters before making any decision, and NHARCH disclaims responsibility for Users’ reliance on any such information provided on an NHARCH Site.
9. Indemnification. You agree to indemnify, defend and hold NHARCH and each of its officers, directors, employees and agents harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including attorney's fees) resulting from (a) your use, misuse or abuse of any NHARCH Site or Content, (b) your breach of any provision of these Terms of Use, (c) your use, or the use by any other person, of your username or password for any Restricted Area, (d) your violation of any third party right, including without limitation any copyright, intellectual property or privacy right or (e) any claim that your User Generated Content caused damage to a third party. NHARCH reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you under this paragraph, and you shall not in any event settle any matter without written consent of NHARCH. You will cooperate as fully as reasonably required in NHARCH’s defense of any claim.
10. Electronic Communications. When you visit any NHARCH Site or send emails to NHARCH, you are communicating with NHARCH electronically. You consent to receive communications from NHARCH electronically. NHARCH may communicate with you by email or by posting notices on the NHARCH Sites. You agree that all agreements, notices, disclosures and other communications that NHARCH provides to you electronically satisfy any legal requirement that such communications be in writing.
11. No Third Party Rights. These Terms of Use do not create rights enforceable by any third party.
12. Acknowledgment and Contact Information. You acknowledge that you have read and understand these Terms of Use, and that these Terms of Use have the same force and effect as a signed agreement. If you have any questions about these Terms of Use or this NHARCH Site, or if you are or become aware of or experience any content, activity or communication through or in connection with any NHARCH Site that appears to be in violation of the above, or in violation of any other provision of these Terms of Use, please inform NHARCH of any such violation by sending notification through our CONTACT FORM.
This Terms of Use was last updated on September 30, 2026.
Contact Information
NH Association of Residential Care Homes
17 Depot St Suite 3
Concord, NH 03301
NHARCH.org
Phone: (603) 228-1231
EMAIL NHARCH
